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SUBMIT SERVICE DESK TICKET


 

MyiBOSS


 

CHROMEBOOK CART

2016 Security Awareness Video

Please view the

 2016 Security Awareness Video

You will need to login with your novell info

ADOBE UPDATES

VISION 2020

Help Videos (Quick time format)

Google Apps


 

Technology Support Page

Support Self Help Links

Trouble with your Technology?  Submit Ticket Here , or Email your issue to support@ecsd.zendesk.com and a ticket will be created for you. 

 

*** SCHOOLNET ISSUES ***

If you are having issues with Students loading Schoolnet website, please submit a ticket with students name/number and ip address of their device.

 

Click here to see how to find Chromebook IP address

 

 

 

Beware of Google Chrome scam

Beware of Google Chrome scam that will infect your device with malware

 

SCAM

Click on link or picture to read article.

If you get this error, please restart your computer. If it continues, please submit a ticket.
 

Chromebooks

Please submit tickets for new students that need a Chromebook assigned, and for students that have withdrawn that need their Chromebooks/chargers picked up. 


 

NETWORK ALERTS

No issues at this time.

 

ONGOING ISSUES

District is still having issues with iBoss To log in to iBoss, please go to myiboss.com. Click on Login as Different user. This will bring up a login screen for you.

 

AR ISSUE - District is still having issues with students logging out of AR and when a new student logs in, it still shows old students info. There is No Estimated Time of Resolution for this at this time.

CHROMEBOOK HELP LINKS

GOOGLE CLASSROOM HELP CENTER

Google Classroom Help Center